Personas Computation Failures

Incident Report for Segment

Resolved

Audiences computation rates are back to normal

Posted Mar 30, 2021 - 16:29 PDT

Update

We're starting to see computation success rates go back to normal.

Posted Mar 30, 2021 - 15:57 PDT

Investigating

We are investigating an issue with Personas audience and trait computation failures. We are seeing a high right of computation failures since 1:30 PST, and are working with our service provider to understand the root cause.

Posted Mar 30, 2021 - 13:58 PDT

This incident affected: Engage (Engage (US)).