Partial outage of WhatsApp

Incident Report for Userlike

Resolved

This incident has been resolved.
Posted 8 months ago. Sep 30, 2024 - 15:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 8 months ago. Sep 30, 2024 - 14:26 UTC

Identified

Due to issues with our service provider 360dialog, certain WhatsApp operation may currently fail:

- editing or submitting media templates
- Cloud API profile photo upload
Posted 8 months ago. Sep 30, 2024 - 14:05 UTC
This incident affected: Channels (WhatsApp).