DNS Resolution in Multiple Regions
Incident
Report for DigitalOcean
Resolved
Our Engineering team has resolved the issue impacting DNS resolution across multiple regions. The functionality is restored completely and the DNS queries should now be resolving normally.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Monitoring
Our Engineering team has implemented a fix to resolve the issues with the DNS resolution and is monitoring the situation. DNS queries are now succeeding without any failures as the functionality has started to recover.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
We will continue to monitor this at our end and will share an update once the problem is resolved completely.
Identified
Our engineering team continues to work on a fix for the issue impacting DNS resolution across multiple regions. At this time, users will continue to experience intermittent issues with DNS resolution impacting droplet based services.
We apologize for the inconvenience, and will post an update as soon as additional information is available.
We apologize for the inconvenience, and will post an update as soon as additional information is available.
Investigating
Our Engineering team is investigating an issue with intermittent failures and increased latency in DNS resolution across multiple regions.
During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. Users may also experience DNS resolution issues while reaching out to their Managed Kubernetes Clusters.
We apologize for the inconvenience and will share an update once we have more information.
During this time, users may experience issues with DNS resolution, or see errors returned when querying DNS records which are hosted on the DigitalOcean nameservers. Users may also experience DNS resolution issues while reaching out to their Managed Kubernetes Clusters.
We apologize for the inconvenience and will share an update once we have more information.
This incident affected: DNS.