We are continuing to work on a full resolution. As a result, a small subset of customers may see intermittent connectivity issues.
Posted Apr 27, 2023 - 09:27 CDT
Update
We are continuing to work on a full resolution. As a result, a small subset of customers may see intermittent connectivity issues.
Posted Apr 20, 2023 - 12:35 CDT
Update
We are continuing to work on a full resolution. A very small subset of issues remain.
Posted Apr 13, 2023 - 14:41 CDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 06, 2023 - 13:07 CDT
Update
We have identified an issue impacting a few systems, which is affecting a small set of users in our SEA data center. Users who are impacted by this issue may experience problems with backup and restore. Some users have recovered, and are working normally. We are continuing work on a resolution for this issue.
Posted Apr 04, 2023 - 17:23 CDT
Update
The incident for storage server ehh-sea has been resolved. We are continuing to work on a resolution for storage server cce-sea.
Posted Apr 04, 2023 - 16:17 CDT
Update
We have implemented a fix for storage server ehh-sea and we are monitoring the results. We are continuing work towards a resolution for storage server cce-sea.
Posted Apr 03, 2023 - 16:01 CDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 03, 2023 - 16:01 CDT
Identified
We have identified an issue with storage servers cce-sea and ehh-sea located in our Seattle destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
Posted Apr 03, 2023 - 09:22 CDT
This incident affected: CrashPlan (console.us2.crashplan.com).