We are confident that our solution has resolved this incident.
This will conclude the updates to the status page regarding this outage however a formal Incident Report will be posted here with the next 5 business days.
We greatly apologise for this disruption.
Posted Sep 01, 2021 - 16:59 UTC
Monitoring
We have now implemented a solution and are currently monitoring for completeness.
The updates will continue to be every 30 minutes until service is fully restored and the incident has be considered resolved.
Posted Sep 01, 2021 - 16:32 UTC
Update
We are continuing to investigate this issue.
Posted Sep 01, 2021 - 16:05 UTC
Update
We are continuing to investigate this issue.
Posted Sep 01, 2021 - 15:03 UTC
Update
We are continuing to investigate this issue.
Posted Sep 01, 2021 - 14:03 UTC
Update
We are continuing to investigate this issue.
Posted Sep 01, 2021 - 14:02 UTC
Investigating
We have been advised that customers are currently experiencing timeout issues when trying to perform core functions.
This is being investigated as a matter of priority.
We would like to apologise for any inconvenience being experienced
Posted Sep 01, 2021 - 13:44 UTC
This incident affected: Hosted in EMEA (Inventory (Stock R9)).