Issue with Dashboard, Power BI and API Analytics
Incident Report for Helpshift
Resolved
This incident has been resolved.
Posted Jul 02, 2023 - 17:43 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2023 - 10:13 UTC
Identified
We have identified the issue and working on applying the planned changes and resuming the pipeline. The ETA for data freshness to resume is 4 hours.
Posted Jul 02, 2023 - 07:35 UTC
Update
We are continuing to investigate this issue.
Posted Jul 02, 2023 - 06:22 UTC
Update
We are facing a degradation in our analytics pipeline because of which Issues analytics data is stale and refreshed till 1st July, 2023 on PowerBI Support analytics app, Analytics API and Dashboard analytics
We are investigating the issue and will have an update soon.
Posted Jul 02, 2023 - 06:21 UTC
Investigating
We are currently investigating this issue.
Posted Jul 02, 2023 - 06:13 UTC
This incident affected: Analytics Dashboard and Issues Analytics API.