Lightstep Webapp and API Experiencing Issues

Incident Report for ServiceNow Cloud Observability

Resolved

This incident has been resolved.

Posted Jan 07, 2022 - 09:34 PST

Update

We are continuing to monitor for any further issues.

Posted Jan 07, 2022 - 08:20 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 07, 2022 - 08:06 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 07, 2022 - 07:48 PST

Update

We are continuing to work on a fix for this issue.

Posted Jan 07, 2022 - 07:39 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 07, 2022 - 07:38 PST

Investigating

We are currently investigating this issue.

Posted Jan 07, 2022 - 07:24 PST

This incident affected: Observability - Web UI (Service Directory, Dashboards, Change Intelligence, Explorer) and Observability - API.