Partial JCDS Outage

Incident Report for Jamf

Resolved

The JCDS is now operational and access to files in the JCDS has been restored. We apologize for any inconvenience this has outage may have caused.
Posted 8 months ago. Aug 06, 2024 - 21:37 UTC

Monitoring

Details: Customers may not be able to access JCDS files that were uploaded prior to an internal Jamf system change on 5 August 2024. All customer assets will be restored shortly.

Current Actions: Jamf is currently working on a fix to restore access to packages, apps, and books to customers who are experiencing this issue.

Impact: Packages, apps, and books that were stored in JCDS will not be able to be deployed to end user devices until resolved.
Status: Ongoing

Estimated resolution: 2359 UTC Tuesday, August 6, 2024
Posted 8 months ago. Aug 06, 2024 - 20:17 UTC
This incident affected: Jamf Cloud Distribution Service (JCDS) (ap-northeast-1: JCDS, ap-southeast-2: JCDS, eu-central-1: JCDS, eu-west-2: JCDS, us-east-1: JCDS, us-west-2: JCDS).