Delay with sending push notifications

Incident Report for Databox

Resolved

We resolved the issue, and all push notifications have been sent out by 11:50 EDT (16:50 CET).

Posted Nov 01, 2021 - 12:15 EDT

Identified

The push notifications haven't been sent out since 2AM EDT (7AM CET).

The missing notifications will be sent with a delay.

The data syncing is not affected.

We have already identified the cause of the issue, and are working on the resolution.

Posted Nov 01, 2021 - 10:10 EDT

This incident affected: Databox Web Application.