API Outage
Incident Report for Helium
Resolved
We're giving the all clear. Previously struggling activity routes should now load.
Posted May 21, 2021 - 04:04 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 20, 2021 - 22:45 UTC
Update
Some of the load has eased and we'll seeing incremental improvements.
Posted May 20, 2021 - 21:01 UTC
Investigating
We are aware of an API outage due to too many requests. The team is currently investigating.

At this time, services using the API may see slow or no responses, including explorer.helium.com, the Helium App, and other community projects.

The Blockchain, mining, and data transfer are not affected.
Posted May 20, 2021 - 19:26 UTC
This incident affected: User Apps (API).