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Prisma Cloud [APP.SG]: Ongoing service disruption

Incident Report for Palo Alto Networks Cloud Services

Resolved

This incident has been resolved.
Posted 3 months ago. Mar 11, 2025 - 04:27 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 3 months ago. Mar 11, 2025 - 01:29 UTC

Update

We are continuing to work on a fix for this issue.
Posted 3 months ago. Mar 10, 2025 - 21:14 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 3 months ago. Mar 10, 2025 - 20:26 UTC

Investigating

One service remains offline following the maintenance earlier today. We are actively working to restore service. All other services are online.
Posted 3 months ago. Mar 10, 2025 - 20:07 UTC
This incident affected: Prisma Cloud (Asia Pacific - Singapore - app.sg.prismacloud.io).