Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Virgin Mobile Chile
Incident
Report for Twilio
Resolved
In our investigation, we have identified that the SMS delivery issues to Chile Virgin Mobile Network share a root cause with another active incident. We will mark this incident as resolved and continue reporting in the existing incident.
Update
We are continuing to experience SMS delivery delays when sending messages to Virgin Mobile Chile. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Virgin Mobile Chile. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Virgin Mobile Chile. Our engineers are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Virgin Mobile Chile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).