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We are no longer experiencing errors in Activations and this incident is now resolved. We apologize for any impact this may have had on you or your customers.
Posted May 11, 2023 - 19:45 UTC
Update
We are continuing to monitor for any further issues.
Posted May 11, 2023 - 19:31 UTC
Monitoring
A fix has been implemented. Our systems show the errors are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30min, if not sooner.
Posted May 11, 2023 - 19:31 UTC
Identified
The issue has been identified and a fix is being implemented. We'll post our next update in 30 minutes, if not sooner. Thanks for your patience.
Posted May 11, 2023 - 19:09 UTC
Investigating
We're investigating alerts on the Activations which are impacting the ability to retrieve device feature keys. We'll post our next update in 30min, if not sooner.
Posted May 11, 2023 - 19:02 UTC
This incident affected: WatchGuard.com:::CORE (Activations:::CORE).