We have resolved the issue causing an intermittent delay or undelivered SMS messages for Zoom Phone and Zoom Contact Center. We will continue to monitor and provide updates as we have them.
Posted Feb 23, 2024 - 13:31 PST
Update
We continue to work with the underlying carrier to remediate the issue causing an intermittent delay or undelivered SMS messages for Zoom Phone and Zoom Contact Center. We will provide updates as we have them.
Posted Feb 23, 2024 - 11:37 PST
Identified
We have identified the issue causing an intermittent delay or undelivered SMS messages for Zoom Phone and Zoom Contact Center. We will continue to work with the underlying carrier and provide updates as we have them.
Posted Feb 23, 2024 - 10:34 PST
Investigating
We are investigating an issue causing an intermittent delay or undelivered SMS messages for Zoom Phone and Zoom Contact Center. We will continue to work with the underlying carrier and provide updates as we have them.
Posted Feb 23, 2024 - 10:08 PST
This incident affected: Zoom Phone - NORTH AMERICA (SMS/MMS (Inbound/Outbound)) and Zoom Contact Center - NORTH AMERICA (SMS (Inbound/Outbound)).