CloudMail mail flow degraded
Incident Report for Mailprotector
Resolved
CloudMail mail flow is restored to expected performance. Deferred emails have already been delivered as well.
Posted Jan 05, 2022 - 12:42 EST
Identified
Storage alerts on some CloudMail resources were not triggered as expected. The team is addressing the issue to restore expected mail flow to CloudMail mailboxes.
Posted Jan 05, 2022 - 12:37 EST
Investigating
We are investigating reports of inbound emails to CloudMail accounts being deferred. Outbound sending appears to be working, but webmail intermittently reports a quota error. Outbound email does seem to be sending successfully despite the UI error.
Posted Jan 05, 2022 - 12:24 EST
This incident affected: CloudMail Hosted Email.