An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 12, 2023 - 19:09 EST
Update
Our engineers continue to work on the issue that is impacting some Blackbaud CRM/Raiser's Edge customers. Customers are reporting that Address Finder files have not processed recently. We’re working to resolve the issue as quickly as possible. Please continue to check this page for updates.
Posted Dec 12, 2023 - 16:30 EST
Update
We have diagnosed an issue impacting some Blackbaud CRM/Raiser's Edge customers. Customers are reporting that Address Finder files have not processed recently. We’re working to resolve the issue as quickly as possible. Please continue to check this page for updates.
Posted Dec 12, 2023 - 15:35 EST
Investigating
We have identified an issue impacting some Blackbaud CRM/Raiser's Edge customers. Customers are reporting that Address Finder files have not processed recently. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.