Active Issue Alert – DonorCentral NXT/DonorCentral v4
Incident Report for Blackbaud
Resolved
An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
Posted Dec 01, 2020 - 16:14 EST
Update
We are continuing to investigate this issue.
Posted Nov 30, 2020 - 17:40 EST
Investigating
We are aware of constituents/users/donors experiencing an error when accessing a DC NXT/DCv4 page. This is caused by the use of a popular third-party browser plugin for Chrome. We recommend users temporarily disable the add-on while our engineers investigate the incompatibility.
Posted Nov 30, 2020 - 16:03 EST
This incident affected: DonorCentral® NXT.