A fix has been implemented and we are monitoring the results.
Posted Mar 17, 2022 - 21:22 UTC
Identified
An issue with a backend service has been identified and is being remediated.
Posted Mar 17, 2022 - 21:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results. Account Portal and Connected Server functionality is restored.
Posted Mar 17, 2022 - 21:13 UTC
Identified
We've identified an issue with an underlying service required by the account portal and the Connected Server functionality. We are implementing a fix and will monitor the results.
Posted Mar 17, 2022 - 20:58 UTC
Investigating
We are aware of issues accessing the Account Portal (account.ipvanish.com). We are currently investigating and working to remediate and will provide more updates as we have them