Issue affecting MessageXchange

Incident Report for MessageXchange

Resolved

This incident has been resolved. We are continuing to investigate the root cause of the issue.

Posted Dec 05, 2021 - 08:13 AEDT

Monitoring

Affected services are reachable again. Some messages may be delayed. We are still investigating the cause of this issue.

Posted Dec 05, 2021 - 07:38 AEDT

Investigating

Some users may find the www.messagexchange.com site, ebms and SFTP services are unreachable. We are investigating the issue.

Posted Dec 05, 2021 - 06:49 AEDT

This incident affected: MessageXchange web site, Message processing, SuperStream processing, File transfer services, FormXchange, and Single touch payroll processing.