INSIGHT: Filters not taking effect reliably
Incident Report for Piano Software
Postmortem

RCA report for the incident is available at this link.

Posted Jul 28, 2022 - 17:44 UTC

Resolved
This incident has been resolved.
Posted Jul 26, 2022 - 04:51 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2022 - 04:37 UTC
Investigating
We are seeing INSIGHT having a problem with applying filters consistently.
Posted Jul 26, 2022 - 02:53 UTC
This incident affected: Dashboards, Interfaces and Platform (Piano Insight Dashboard).