SMS delivery delays

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Oct 12, 2021 - 22:04 CEST

Monitoring

We've identified the issue and resolution has put in place. We're processing all messages at normal speed since 18:43 UTC. We're monitoring the situation.

Posted Oct 12, 2021 - 20:49 CEST

Investigating

We are currently experiencing SMS delivery delays to some countries.

We are investigating the situation and we will provide an update as soon as we have additional information.

Posted Oct 12, 2021 - 20:33 CEST

This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).