SMS delays
Incident Report for Aircall
Resolved
This incident has been resolved.
Posted Jan 24, 2023 - 14:53 UTC
Monitoring
Issue has been identified and a fix has been deployed. We are currently monitoring our stack.
Posted Jan 24, 2023 - 12:58 UTC
Update
We are seeing improvements in the delays to send and receive SMS. We are still investigating to understand the root cause.
Posted Jan 24, 2023 - 09:19 UTC
Update
We are continuing to investigate this issue.
Posted Jan 24, 2023 - 08:42 UTC
Investigating
We are observing some delays sending and receiving SMSs. Customers could also face issues while reading the received messages. We are actively investigating this.
Posted Jan 24, 2023 - 08:25 UTC
This incident affected: Messaging (SMS).