Granicus Issue Notification: govAccess - Vision CMS
Incident Report for Granicus System
Resolved
Granicus Engineering teams have resolved the issue affecting site availability. Teams are continuing to monitor site availability but all systems are working as expected at this time.
Posted Jun 02, 2021 - 18:37 MDT
Update
Granicus Engineering teams are continuing to work with our cloud service provider to reach a solution. Granicus teams will continue to provide updates until the issue is fully resolved.
Posted Jun 02, 2021 - 17:54 MDT
Update
Granicus Engineering teams are continuing to work with our cloud service provider to reach a solution. Granicus teams will continue to provide updates until the issue is fully resolved.
Posted Jun 02, 2021 - 16:00 MDT
Identified
Granicus Engineering teams have identified a network latency issue and are working with our cloud service provider to reach a solution. Granicus teams will continue to provide updates until the issue is fully resolved.
Product: govAccess - Vision CMS

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 14:01 MDT
Update
Granicus Engineering teams have escalated the issue to our hosting provider. Our teams will continue to investigate the issue and provide updates until it is fully resolved.
Product: govAccess - Vision CMS

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 12:49 MDT
Update
Granicus Engineering teams are escalating the issue to our hosting provider as we continue to investigate unresponsive Vision websites. We will continue to provide updates on this issue.
Product: govAccess - Vision CMS

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 11:07 MDT
Update
Granicus Engineering teams are continuing to investigate the issue with accessing Vision websites. Our teams will continue to provide updates on this issue until it is resolved.
Product: govAccess - Vision CMS

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 10:40 MDT
Update
Granicus Engineering teams continue to investigate unresponsive Vision websites. Our teams will provide updates on this issue until we have the issue fully resolved.
Product: govAccess - Vision CMS

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 09:31 MDT
Investigating
Currently, a subset of govAccess/Vision CMS websites are not responding. Our engineering teams are fully aware and currently working on identifying and remediating the issue. We will continue to provide updates.
Product: govAccess - Vision CMS

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support
Posted Jun 02, 2021 - 08:22 MDT
This incident affected: govAccess - Website and Content (govAccess Vision CMS).
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