Consoles Downtime
Incident Report for ion interactive
Resolved
The situation has been resolved by Engineering and previously affected consoles and experiences seem to be fully normalized by now.
Posted Aug 18, 2022 - 08:49 EDT
Monitoring
The Engineering team has found the reason for this momentary outage of some consoles or experiences to be related to a recent change to our DNS, which takes time to take effect everywhere. In case you are still seeing offline pages, we recommend clearing your cache and cookies, testing different browsers and using other networks (like mobile data) and computers. You can also try a full page refresh by pressing CTRL + F5 keys at the same time. The affected consoles and experiences seem to be normalized by now to most users.
Posted Aug 17, 2022 - 10:55 EDT
Identified
A few Consoles seem to be temporarily offline and our Engineering team is working on this outage with maximum priority, so it should be normalized shortly.
Posted Aug 17, 2022 - 09:55 EDT
This incident affected: ion interactive Platform.