We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.
We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.
Posted May 15, 2021 - 13:05 UTC
Update
The latest fix applied by our engineers have corrected the issue and we are confirming that all services are stable since 07:40 UTC.
We will continue to monitor the situation closely and will provide final update shortly.
Posted May 15, 2021 - 12:03 UTC
Monitoring
Our engineers have corrected the issue currently. There might be possibilities of users experiencing intermittent latencies until the issue is fixed permanently.
We shall continue to monitor the situation and will keep this page posted with updates.
Posted May 15, 2021 - 07:42 UTC
Identified
Our engineers believe to have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
Posted May 15, 2021 - 06:17 UTC
Investigating
We are actively investigating reports that some LastPass customers may be experiencing latencies when trying to login.
Our engineers are working to resolve the issue and will provide another update shortly.
Posted May 15, 2021 - 06:02 UTC
This incident affected: LastPass - United States and LastPass - Europe.