GeorgiaVIEW SSO Outage Authentication Issues Reported - Kennesaw State University
Incident
Report for USG Services
Resolved
Between 7:45 a.m. and 11:00 a.m. on Wednesday, November 16, 2022, some Kennesaw State University users may have experienced problems logging in to Brightspace through the KSU single-sign-on portal. After monitoring the situation, Information Technology Services (ITS) has confirmed that the authentication issues are resolved. The system should be operating normally at this time.
In the event that you experience any further issues with authentication, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
In the event that you experience any further issues with authentication, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.
Monitoring
Campus SSO Outage Authentication Issues at Kennesaw State University have been resolved. We will continue to monitor this system for stability. If you are still experiencing issues with D2L Brightspace access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.
Investigating
Information Technology Services (ITS) is currently investigating SSO issues for Kennesaw State University. Affected users may be experiencing problems with accessing D2L Brightspace.
Additional information will be posted here as updates are available.
Additional information will be posted here as updates are available.
This incident affected: GeorgiaVIEW Online Learning (Kennesaw State University (QPROD)).