All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.8 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.96 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.98 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024
Resolved - This incident appears to have been resolved for the majority of customers as of May 7th 2:00pm PDT (21:00 UTC).
May 7, 16:13 PDT
Update - We implemented an infrastructure modification and reversed it approximately at 2 PM PDT.All dashboards are responding as normal.Following up with google and are continuing to monitor this incident and will post an update when it has been resolved.
May 7, 15:10 PDT
Monitoring - Monitoring (issue identified and fix implemented),Starting at 1:52 PM PST accessing
dialpad.com frequently resulted in a 429 error. The issue is understood to be with a misconfiguration in cloud routing policy and has been mitigated. Root cause investigation is ongoing.

May 7, 14:07 PDT
May 6, 2024
Resolved - The issue has rectified at 7:39 PST
May 6, 07:55 PDT
Monitoring - Corrective action is in place and we are monitoring the situation very closely
May 6, 07:49 PDT
Update - We are continuing to work on a fix for this issue.
May 6, 07:41 PDT
Identified - We have identified an issue with the Dialpad login button redirecting to a blank page. As a workaround please go directly to https://dialpad.com/login
May 6, 07:39 PDT
May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Resolved - This incident has been resolved.
Apr 24, 09:33 PDT
Monitoring - A breaking change that affected some viewers has been rolled back and the pricing page should be operating for all users now.
Apr 24, 09:26 PDT
Investigating - Dialpad's pricing page https://dialpad.com/pricing is sometimes hitting an error when selecting a particular plan.
Apr 24, 09:23 PDT