Failing ZIP Downloads in Submittals

Incident Report for Procore Technologies

Resolved

This incident has been resolved.

Posted Dec 09, 2020 - 05:07 PST

Update

Our Engineering Team is continuing to investigate this issue further. Updates will be posted as they become available.

Posted Dec 08, 2020 - 07:39 PST

Update

Our Engineering Team is continuing to investigate this issue further. Updates will be posted as they become available.

Posted Dec 07, 2020 - 14:18 PST

Update

Our engineers are continuing to investigate an issue causing every other ZIP file download from Submittals to fail. This is now known to be isolated to the Google Chrome browser.

Posted Dec 07, 2020 - 06:39 PST

Investigating

Our Engineering team is investigating an issue causing every other ZIP download to fail in our Submittals tool. Further updates will be posted as they are available.

Posted Dec 04, 2020 - 10:48 PST

This incident affected: Global Services (File Downloads) and Project Level Tools (Submittals).