Salsify Application Outage
Incident Report for Salsify
Resolved
Our engineering team identified an issue that was affecting our Custom Integrations services such as Labs, Password Protected Catalog/Lightboxes, Kwikee integrations and other Custom PIM/DAM integrations. These issues were related to one of our partners services, which have now resolved the issue. We apologize for the inconvenience. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted Dec 22, 2021 - 16:38 EST
Monitoring
Our engineering team has identified an issue that was affecting our Custom Integrations services such as Labs, Password Protected Catalog/Lightboxes, Kwikee integrations and other Custom PIM/DAM integrations. These issues are related to one of our partners services currently experiencing a service issue. Some of these features appear to be working again, but we are closely monitoring the incident progression. We apologize for the inconvenience. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
Posted Dec 22, 2021 - 10:20 EST
This incident affected: Salsify Application (Salsify Application).