Flashcall Degradation - Indonesia
Incident Report for Sinch
Resolved
Dear Client,

We are writing to inform you that this incident is now resolved.

Incident Start Time: 2021-05-06 03:15 UTC
Incident End Time: 2021-05-06 08:40 UTC

We appreciate your patience while we adjusted the routing to resolve this issue.

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted May 06, 2021 - 14:00 UTC
Investigating
We are writing to inform you that we are currently observing performance degradation for our Flashcall service towards Indonesia.

Incident start time: 2021-05-06 03:15 UTC
Incident restoration time: TBA
Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.
Posted May 06, 2021 - 07:13 UTC
This incident affected: Verification (Flash Call Verification).