Delays in processing Personas computations & syncs

Incident Report for Segment

Resolved

This incident has been resolved.

Posted Sep 23, 2022 - 18:06 PDT

Update

Related to the ongoing issue, the Personas section of the Segment App was intermittently unable to load data for a few minutes, but is now loading properly. We are continuing to investigate the delay issue.

Posted Sep 23, 2022 - 14:28 PDT

Investigating

We are currently investigating an issue causing delays in processing syncs and batch computations for audiences and computed traits.

Posted Sep 23, 2022 - 13:29 PDT

This incident affected: Engage (Engage (US), Engage (EU)).