Calendar pages failing to render for some WCM clients

Incident Report for Finalsite

Resolved

As of roughly 1:30 PM Central time, our engineering team was able to locate and resolve the issue. Calendar pages and any other affected apps for clients who had experienced difficulties this morning should now be resolved.

Posted May 23, 2023 - 15:00 EDT

Investigating

Earlier this morning (5/23), we began to receive reports that a subset of clients were unable to load any calendar pages within their sites. For some clients, this issue may have extended display/loading problems with other apps (like the Horizontal Icons app). Our engineers are currently working to resolve the issue.

Posted May 23, 2023 - 13:53 EDT

This incident affected: Community Engagement Products (formerly Blackboard K12) (Web Community Manager).