Resolved
We are no longer experiencing issues on WGC logins and push notifications and this incident is now resolved. The services are operating normally at this time.
Posted 11 months ago. Jul 06, 2024 - 09:41 UTC
Monitoring
Our systems show WGC logins and push notifications are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30, if not sooner. Again, we apologize for any impact this may have had on you or your customers.
Posted 11 months ago. Jul 06, 2024 - 09:03 UTC
Update
We are still working hard to resolve this event. Please check back at 30 minutes for updates. Thanks for your patience.
Posted 11 months ago. Jul 06, 2024 - 08:39 UTC
Identified
We continue to work on problems with push notifications and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
Posted 11 months ago. Jul 06, 2024 - 08:12 UTC
Update
We are continuing to investigate this issue.
Posted 11 months ago. Jul 06, 2024 - 07:56 UTC
Investigating
We are currently experiencing some issues with push notifications not being received. We apologize for the inconvenience and are currently researching the issue. We will post our next update in 30 mins, if not sooner.
Posted 11 months ago. Jul 06, 2024 - 07:51 UTC
This incident affected: AuthPoint Authentication:::AMER (RADIUS:::AMER, SAML:::AMER, Logon Agents:::AMER, ADFS:::AMER, RDWeb:::AMER, Firebox:::AMER, API:::AMER, Password Vault:::AMER), WatchGuard Cloud Platform:::AMER (Web UI Login:::AMER), WatchGuard Cloud Platform:::EMEA (Web UI Login:::EMEA), WatchGuard Cloud Platform:::APAC (Web UI Login:::APAC), AuthPoint Authentication:::EMEA (RADIUS:::EMEA, SAML:::EMEA, Logon Agents:::EMEA, ADFS:::EMEA, RDWeb:::EMEA, Firebox:::EMEA, API:::EMEA, Password Vault:::EMEA), and AuthPoint Authentication:::APAC (RADIUS:::APAC, SAML:::APAC, Logon Agents:::APAC, ADFS:::APAC, RDWeb:::APAC, Firebox:::APAC, API:::APAC, Password Vault:::APAC).