We are no longer seeing mail delays for the UK and EU regions. All mail processing for both regions is now current and stable.
Posted Sep 23, 2021 - 18:57 UTC
Monitoring
Our engineering team has remediated the issue regarding mail processing and we are seeing significant improvements in both the UK and EU regions. We are continuing to monitor to ensure stability for both regions.
Posted Sep 15, 2021 - 19:49 UTC
Update
We are continuing to investigate this issue.
Posted Sep 15, 2021 - 19:46 UTC
Investigating
Barracuda Cloud Archiving Service is currently experiencing an issue where mail processing is slower than usual in the UK and EU regions. Our engineers are currently working to identify the cause and restore processing. We understand this has an impact on your business, and we are working to restore services as quickly as possible.
We will provide another update once the issue has been identified and we have started to implement a solution.
Posted Sep 09, 2021 - 17:03 UTC
This incident affected: Cloud Archiving Service (Mail Processing).
