Partial call failures on inbound voice towards US phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Feb 06, 2024 - 00:31 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 06, 2024 - 00:29 UTC
Identified
Our carrier partner have identified the issue and they are working to implement a solution. We will provide an update as soon as we have additional information.
Posted Feb 05, 2024 - 22:27 UTC
Investigating
Dear Valued Customer,

One of our carrier partners is observing minor inbound voice call failures toward US phone numbers. A small percentage of phone numbers may experience call failures.

We're actively working with our carrier partner to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/hc/en-us
Posted Feb 05, 2024 - 21:16 UTC
This incident affected: Voice API (PSTN Calls).