Tiktok Collections halted

Incident Report for Pixlee

Resolved

We've confirmed that TikTok collection has resumed, so this incident is resolved.

Posted Apr 27, 2022 - 09:33 PDT

Monitoring

The upstream errors appear to have been resolved. Tiktok collection will resume on Pixlee shortly. We'll update this incident when we've confirmed it's fully resolved.

Posted Apr 27, 2022 - 08:45 PDT

Investigating

Due to some upstream errors with our TikTok integration, We are currently unable to collect content from TikTok. We are investigating the issue in collaboration with TikTok, and will post updates as they arise.

Posted Apr 24, 2022 - 19:00 PDT