Degradation

Incident Report for Yousign

Resolved

DNS issue was fixed thanks to the fix deployment.

It is recommended for clients to flush DNS cache.

Sorry for the inconvenience.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Posted Mar 24, 2023 - 09:07 CET

Monitoring

A DNS issue was spotted.
A fix was deployed.
It is recommended for clients to flush DNS cache.

Posted Mar 24, 2023 - 05:07 CET

Identified

Some customers may be experiencing an issue with our service. Our engineers are working to identify and resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.

Posted Mar 24, 2023 - 04:46 CET

This incident affected: Website - https://yousign.com and Yousign V3 (APP V3 - https://yousign.app, API V3 - https://api.yousign.app).