System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - Quality degradation - United States - Multiple operators - 06.05.2023
Incident Report for Telesign system status
Resolved
Issue: US Multiple operators - Quality degradation

Date: 06/05/2023
Start Time: 14:50 PDT
End Time: 15:25 PDT


Summary:
We currently experience quality degradation with LC traffic toward US/CA Multiple operators. Customers that send SMS messages to US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Jun 05, 2023 - 15:35 PDT
Investigating
Issue: US Multiple operators - Quality degradation

Date: 06/05/2023
Start Time: 14:50 PDT


Summary:
We currently experience quality degradation with LC traffic toward US/CA Multiple operators. Customers that send SMS messages to US users may notice a difficulties in message delivery.
Our competent teams are working on solving this issue.

We'd like to apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.
Posted Jun 05, 2023 - 15:20 PDT
This incident affected: Operator Alerts (Operator Alerts WW).