Problems with DNS

Incident Report for Statuspage Billwerk

Resolved

This incident has been resolved.

Posted Oct 27, 2022 - 13:30 CEST

Monitoring

Dear Customers,
We have quickly migrated our nameservers to a new provider. Currently, the old nameservers are still cached with some DNS Providers, but this should change soonish.

The old nameservers were:
a.regfish-ns.net
b.regfish-ns.net
c.regfish-ns.net

The new ones are:
ns-1324.awsdns-37.org
ns-1651.awsdns-14.co.uk
ns-232.awsdns-29.com
ns-650.awsdns-17.net

So the incident should be resolved soon.

We will re-evaluate the migration today, in order to make sure that everything is running smoothly, but we won't change back to the old nameservers.

Posted Oct 27, 2022 - 11:17 CEST

Investigating

We are currently investigating the incident and trying to provide a workaround with an alternative Nameserver

Posted Oct 27, 2022 - 10:29 CEST

This incident affected: app.billwerk.com and sandbox.billwerk.com.