Technical problems with our phone
Incident Report for Channable
Resolved
This incident has been resolved.
Posted May 04, 2021 - 12:26 CEST
Monitoring
Our phone provider has implemented a fix for the technical issues. Calls should not be impacted anymore.

We are still monitoring the situation to see if we encounter any more problems.
Posted May 04, 2021 - 11:19 CEST
Identified
Aircall, our phone provider, has identified the problem. They're working with their team to have it solved as soon as possible.
Posted May 04, 2021 - 09:58 CEST
Investigating
At the moment our phone provider is experiencing a technical issue. As a consequence we're not able to pick up incoming calls.

Aircall, our phone provider, is investigating this issue. Background information can be found by following the incident at https://status.aircall.io/.

For all your urgent Channable-related questions, please contact us by email at support@channable.com.
Posted May 04, 2021 - 09:52 CEST
This incident affected: Support (Phones).