Production DEV mode - Subscription services not available
Incident Report for Xendit
Resolved
Dear Customer,

The subscription services in production development mode is fully operation now.

We apologize for any inconvenience it may caused to you. If you need further assistance, please reach us at help@xendit.co

Thank you for your understanding and cooperation.

Sincerely,
Xendit customer service
Posted Aug 09, 2023 - 11:44 WIB
Update
We are continuing to work on a fix for this issue.
Posted Aug 09, 2023 - 11:19 WIB
Identified
Dear Customer,

We have detected an issue on our subscription products in production DEVELOPMENT environment. The subscription services in DEV mode of production may not be accessible during this period.

Impact to customers operation:

Customers may not be able to access the subscription products in PRODUCTION DEV mode.

We apologize for any inconvenience it may caused to you and thank you for your patience.

If you need further assistance, please reach us at help@xendit.co. Thank you for your understanding and cooperation.

Regards,
Xendit Customer Support
Posted Aug 09, 2023 - 11:16 WIB
This incident affected: API (Subscriptions).