Delivery delay on Outbound SMS towards South Africa phone numbers
Incident Report for Plivo
Resolved
This incident has been resolved.
Posted Nov 07, 2022 - 18:30 UTC
Investigating
Dear Valued Customer,

One of our carrier partners currently observing Outbound SMS delivery delays for a small segment of phone numbers towards the South Africa. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
#9963
Posted Nov 05, 2022 - 17:06 UTC
This incident affected: Carrier Partners: Messaging API (SMS, Africa).