Intermittent issue in US-West Coast

Incident Report for Egnyte

Resolved

This incident has been resolved.

Posted Mar 17, 2021 - 16:48 UTC

Update

We are continuing to monitor for any further issues.

Posted Mar 17, 2021 - 15:53 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 17, 2021 - 15:52 UTC

Investigating

We are seeing SSO login issues in West Coast region. We are working on resolving that issue.
Please note that the issue is related only to SSO, other login options work as expected.

Posted Mar 17, 2021 - 15:34 UTC

This incident affected: Collaboration (Login).