Chats availability issues in the Switzerland datacenter

Incident Report for Beekeeper

Resolved

This incident has been resolved.

Posted Jan 05, 2023 - 12:21 CET

Update

We are continuing to monitor for any further issues.

Posted Jan 05, 2023 - 11:56 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 05, 2023 - 11:56 CET

Identified

The issue has been identified and we are starting to see the service recovering.

Posted Jan 05, 2023 - 11:35 CET

Investigating

We are investigating availability issues affecting our chats platform in the Switzerland datacenter. We will provide an update once the issue is mitigated.

Posted Jan 05, 2023 - 11:05 CET

This incident affected: Switzerland Datacenter (Data Center (Switzerland)).