DNS System Outage

Incident Report for TurnPoint Software

Resolved

This incident has been resolved.

Posted Mar 14, 2023 - 07:26 AEDT

Identified

We have identified the cause of the access issues to a data centre outage in Melbourne. To access the system please use www.tpcare.com.au

Posted Mar 13, 2023 - 13:32 AEDT

Investigating

We are currently aware of some users having issues accessing the system due to DNS issues and are working on a solution

Posted Mar 13, 2023 - 11:52 AEDT

This incident affected: TurnPoint Assist.