This incident has been resolved. Finiata's users are now able to complete the onboarding process as usual. Thank you for your patience, and sorry for the disruption.
Posted Jan 26, 2021 - 09:41 CET
Identified
We have identified where the issue is occurring and are in contact with our service provider.
Posted Jan 25, 2021 - 12:06 CET
Investigating
We are currently experiencing issues with a service provider used during our onboarding process. We are investigating and will provide further updates as soon as possible.