DANA QR Codes and eWallet degradation

Incident Report for Xendit

Resolved

We have not detected any more intermittent errors for the past 30 minutes from our channel partner but we will continue to monitor and will inform you if they resume

Posted Jan 23, 2022 - 00:37 WIB

Investigating

We have observed intermittent issues with:

1. QR Codes (DANA)
2. eWallet (DANA)

The impact of this degradation:
1. QR Codes cannot be created and paid into
2. DANA eWallet transactions cannot be created and paid into

We are investigating the issues and will update when we have more information.

Posted Jan 22, 2022 - 22:07 WIB

This incident affected: Indonesia - Payments (E-Wallets - Dana).