We have confirmed Insights data is refreshing in its routine hourly cadence and will continue to update throughout the day. We are also looking to re-send Monday morning's custom reports. Please contact Built Support with any additional questions at support@getbuilt.com.
We apologize for any inconvenience. Thank you for your patience!
Posted May 08, 2023 - 11:33 CDT
Monitoring
We have deployed a solution for the Insights data refreshing and reports should begin reflecting current data over the next hour.
Posted May 08, 2023 - 11:19 CDT
Identified
We have identified a solution for Insights data not refreshing and are actively working to update all reports as soon as possible.
Posted May 08, 2023 - 10:45 CDT
Investigating
We are aware of an issue with our Draw Management Insights reports refreshing data and we are actively reviewing the root cause.
We apologize for any inconvenience.
Posted May 08, 2023 - 10:32 CDT
This incident affected: Built Service Availability (Insights Reporting).