A fix was deployed for this at 06:00 UTC, or 10:00pm PST. Thank you for your patience.
Posted Dec 13, 2022 - 20:00 PST
Update
We are continuing to investigate this issue.
Posted Dec 13, 2022 - 17:00 PST
Update
We've identified the issue as relating to the decompression of tour data. A fix is expected to be released during early hours US time on December 14. We will update this once the fix has been deployed.
Posted Dec 13, 2022 - 16:26 PST
Investigating
When previewing a tour, some may encounter an 'Oops! Something went wrong' message.
This does not impact shared tours.
Our R&D Team is actively working on a fix. We'll update this page as soon as we have further information.