Degraded Performance of Test Feed
Incident Report for UserTesting
Resolved
This issue has been resolved. Please refresh your dashboard for the fix to take effect.
Posted Apr 27, 2023 - 09:09 PDT
Monitoring
A fix has been implemented and we are monitoring the results. Please refresh your dashboard for the fix to take effect.
Posted Apr 26, 2023 - 15:11 PDT
Update
A fix has been implemented to restore payment calculation functionality. We are continuing to see issues with answering screeners and are working on a fix. Some tests might take longer to fill than usual in the meantime.
Thank you for your patience.
Posted Apr 26, 2023 - 10:12 PDT
Identified
We are seeing an issue with tests that have been recently launched. Some contributors might have an issue answering screeners, and payment values may not be accurate. Some tests might take longer to fill than usual.
We are working on a fix. Please keep an eye on this page for updates. Thank you for your patience.
Posted Apr 26, 2023 - 09:01 PDT
This incident affected: Tools & Services (Payment Processing) and Fulfillment Services (Tester Dashboard).